We're expanding !
We are committed to helping individuals make more informed choices regarding their health.
Our rapidly growing company is looking for highly-motivated professionals to join our team.
Marketing Account Representative
Charlotte NC 28209
We are currently seeking an energetic marketing account representative able to provide high level service to an assigned book of business. Maintaining client relationships is of the utmost importance. The successful candidate will be expected to engage in prompt, ongoing communications with all clients. This level of quality service requires travel up to 25% of the time, and the ability to prioritize and research client inquiries. Our marketing account representatives are comfortable providing benefit and compliance consulting in addition to maintaining vendor relationships and implementing new clients.
All candidates must have completed a four year degree from an accredited university. Further, all candidates must exhibit exceptionally strong interpersonal skills, to include public speaking and written communications. The ideal candidate will possess the aforementioned attributes in addition to having strong problem solving and project management skills. Experience in the healthcare field is highly desirable, though not required.
RN Health Coach
Olney, Texas 76374
This part-time Health Coach position will provide 20 hours a week of on-site, individual and group health education and counseling to high risk members of a health plan to improve their overall health and well-being. The health coach should be knowledgeable in all areas of lifestyle management (i.e. nutrition, exercise, stress management) and disease management with an understanding of the links to medical management. Specific knowledge of chronic condition such as diabetes, heart disease, hypertension, hyperlipidemia and asthma is required. The health coach must possess knowledge of administrative requirements for proper documentation of patient conditions including disease processes, acknowledgement of teaching, and follow-up care. The RN health coach will teach patients how to access and use online personal health records, encourage patients to take an active role in plan of care, use health behavior change models such as Stages of Change and Motivational Interviewing to council members on health education, review labs and vitals at the time of counseling session and perform basic assessments on-site with individuals including glucose testing, blood pressure, body fat analysis, and cholestech operation.
A four year degree in a health-related field is required, as is an active Registered Nurse’s license. A secondary degree in a health-related field is preferred. At least two years experience with direct patient care in an individual counseling capacity and experience in a clinical setting addressing our five main chronic conditions is required. The position requires passionate, high-energy candidate who is able to work independently.
Lead Health Coach
The lead health coach is expected to promote and influence program participation by developing a rapport and trust with members. In addition to documenting, auditing and reporting of all health coaching activity in our proprietary electronic medical record system the lead health coach will help train and manage a group of dedicated health coaches, and work with the account management department to implement disease management programs.
The successful candidate will work to support wellness programs and to communicate with health coaches about a range of issues including: goal setting, guiding members to resolve ambivalence and overcome barriers to change, condition specific education and monitoring member progress and compliance. The lead health coach will develop wellness programs and challenges to meet specific client needs and facilitate group education sessions.
A four year degree in exercise science, nutrition, health psychology, or another health-related field is required and master’s degree is preferred. Knowledge or work experience in health behavior change and strong communication skills are required. A minimum of two years experience is required, but five years experience is strongly preferred. The successful candidate should be knowledgeable about diabetes, heart disease, hypertension, hyperlipidemia, asthma, and the lifestyle issues related to these conditions.
Currently we are hiring for an LPN with a strong clinical background for Medical Pre-certification. Precertification of eligible medical services, procedures, DME, home health, etc. for Third Party Administrator based on medical plan documents, and medical necessity. Spanish a plus. Supportive work environment. The hours for this position are Monday through Friday 8:00-5:00
Requires excellent communication skills in working with members and providers.
Must be an LPN certified for North Carolina.
The sales support position is an entry level opportunity for a confident, self-starter with strong organizational and time management skills. The position will provide a broad array of support to all levels of the marketing department. The ideal candidate will have event planning, sales and marketing experience.
This position will coordinate new prospect proposals, request proposal responses and maintain current proposals for the sales team. In addition, this support position will create and maintain sales and marketing materials, generate client reports and be responsible for distributing compliance updates.
The position will prepare employees for meetings and contribute to event planning and preparation, to include attendance. Cross-training as a screening facilitator will be a secondary responsibility. Finally, the sales support position will manage the office supply inventory for the sales department.
Candidates must have a bachelor’s degree in marketing, business, communication, health administration or a related field. Experience in promotions and marketing is highly desirable. The successful candidate will have excellent written and verbal communication skills and a firm working knowledge of the Microsoft Office suite of programs.
Check Run Specialist
Charlotte NC 28209
The check run specialist opening is an entry level position. This full time position in the accounting department reports directly to the accounting manager. The check run specialist will act as a liaison with clients with regard to issuing of checks in the administration of healthcare plans.
The range of duties include: printing checks, adding check detail and register to our resource library, generating reports for clients, communicating check run totals to clients, releasing checks once they have been funded by clients, initiating special check runs upon request, pulling and voiding checks, distributing checks by mail, release from ABF and overnight delivery, maintaining all weekly spreadsheets, and managing totals/deposits spreadsheet for reconciliation.
The check run specialist will also assist with billing within our wellness division, eventually taking full responsibility for this task.
General knowledge of accounting is required for this position. A responsible, confident self-starter with exceptional attention to detail and punctuality is the ideal candidate for this position.
Customer Service Representatives
Charlotte NC 28209
We are currently looking for customer service representatives who will provide exceptional service, to include effectively responding to customer calls and inquiries regarding company-sponsored benefit programs. The ideal candidate should be able to determine a caller’s concerns and be prepared to educate callers regarding their employer-sponsored benefit coverage. Customer service representatives are expected to provide the highest level of quality service. Our goal is to exceed client expectations.
Customer service representatives are responsible for identifying and coordinating caller issue resolution, as well as quoting accurate plan benefits and claim information to inbound callers. While treating all callers with the utmost courtesy and professionalism, representatives are expected to resolve basic issues, thoroughly document call details, and refer any escalated or unresolved call inquiries for proper review and resolution.
All candidates should possess a two or four year degree from an accredited university or technical program. Further requirements for this position include basic phone etiquette, strong verbal communication skills, experience using a computer and knowledge of Microsoft Office programs.
Familiarity with medical terms, excellent problem-solving skills, and bilingual candidates (English/Spanish) are also highly desirable.
We are looking to fill Part-time positions at the following locations:
Point of Rocks, MD 21777: 16 hours per week
Conover, NC 28613: 4 hours a week
We are currently seeking forward thinking FNP/ANPs to fill immediate needs at our on-site clinic locations. Our goal is to provide our clients’ employees with the tools and support necessary to make more informed decisions regarding their health. The ultimate goal is to reduce healthcare costs and improve the overall health of their employees.
The clinic’s primary focuses are disease management and wellness services. NPs can expect up to 30% acute and episodic care. Medical oversight will be provided by a local supervising physician. All member encounters will be documented in Healthgram CMS, our proprietary care management system, in order to manage patient care more efficiently. CMS also provides the clinician with access to integrated medical claims, Rx data, labs/screenings and self-reported personal health information. Population analysis reporting will be provided quarterly to assist in identifying high risk members who need to utilize the clinic.
Requirements for this position include: a MSN, Masters of Science in Nursing, degree from an accredited NP program as either ANP (Adult Nurse Practitioner) or FNP (Family Nurse Practitioner), active licensure or eligibility for licensure, national certification from either the AANP (American Academy of Nurse Practitioners) or ANCC (American Nurses Credentialing Center- which is the certifying branch of the ANA [American Nurses Association]). Phlebotomy skills are strongly preferred. Candidates must be accustomed to working autonomously and have a background in primary care, family medicine or internal medicine. Backgrounds in chronic disease management, wellness, motivational interviewing and behavioral consulting are highly desirable. Familiarity with Windows-based applications and electronic medical records is preferred, but not required.
Part-time Supervising Physician
Point of Rocks, MD 21777
We are currently seeking a part-time supervising physician, specializing in adult, family, internal or occupational health medicine, to provide direct supervision to an NP. This oversight will include reviewing charts in an on-site health and wellness, disease management clinic. Our goal is to provide our clients’ employees with the tools and support they need to make more informed decisions regarding their health.
The supervising physician can expect flexible working conditions, including the ability to work on-site, from the office or from home for approximately one to six hours per month. Healthgram CMS, our proprietary care management system, is an efficient tool for the selected clinician. CMS provides access to integrated medical claims, Rx data, labs/screenings and self-reported personal health information.
The ideal candidate will have a background in primary care, family medicine or internal medicine. Having a background in wellness, behavioral consulting and a familiarity with Windows-based applications and electronic medical records is highly desirable.
To be considered for a position listed please send a cover letter and resume to human resources and indicate the position for which you are applying in the subject line.
Or mail to:
Director of Human Resources
PO Box 11088
Charlotte, NC 28220
Providing totally integrated administrative services
to self-insured employers for over 30 years.
Controling healthcare costs while
delivering exceptional service.
Pre-service negotiation of pricing, before the encounter. Re-directing care to more
Health Advocates support plan members by
educating them on the importance of early
detection, prevention and primary care